Welcome to LeeMarPet!
Thank you for visiting our wholesale pet supplies website. We do not sell direct to the consumer and only qualified retailers will be able to order from this website. We offer over 10,000 pet supplies from 300+ popular brands. If you are a pet store or re-seller and would like to become a member, please apply free of charge to unlock our competitive pricing.

Help & FAQs

ORDERING

Account Access
Recently we upgraded our website and inactive accounts greater than 1 year may have been deactivated. Please register again to enjoy the new Lee Mar Pet wholesale pet supplies website. If you need assistance please contact us at 800-597-9879 so we can help.

Placing an order
Ordering online with LeeMarPet.com is as easy as 1,2,3. First, browse through our selection of pet supplies and choose the item(s) you would like to purchase. Then add the item to your shopping cart and continue shopping or proceed through check out. That's it! It's that easy.

Canceling my order
After you have clicked "Place Order," your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must contact us immediately by using our Contact Us form online or call us and reference your order number. If your order has already shipped it cannot be modified or canceled.

Sales tax
Lee Mar Pet is a wholesale pet supply distributor and does not sell to the public. Only approved applicants with a valid reseller certificate will gain access to our website and will not be charged sales tax.

MAP - Minimum Advertised Price Policy
Some manufacturers do enforce MAP (Minimum Advertising Price) pricing. We will be happy to provide MAP pricing when new member applications are approved and when updates occur. MAP pricing is enforced by the manufacturer and is the lowest price allowed to be publicly displayed for a product on sale. MAP policy applies to all advertisements of products in any and all media, including, but not necessarily limited to, flyers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, mail order catalogs, Internet or similar electronic media, television, radio, and public signage. Bundling or the inclusion in advertising of free or discounted products with a product covered by the MAP policy would be contrary to the MAP policy if it has the effect of discounting the advertised price of the covered product below the MAP. Pricing listed on an internet site is considered an “advertised price” and must adhere to the MAP policy. Once the pricing is associated with an actual purchase (an internet order), the price becomes the selling price.

Security
This website is 100% secure. We use Secure Socket Layer (SSL) encryption to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

SHIPPING

Shipping 48 Contiguous USA
We currently offer Economy 5-8 business days and FedEx Ground 2-5 business days for delivery. At this time we only ship within the contiguous United States and do not ship to Hawaii and Alaska. All packages are insured for your protection against loss or damage in transit.

Shipping International
Unfortunately, we do not ship internationally at this time. We recommend using a frieght forwarding company within the 48 United States to ship to any address outside of the contiguous 48 United States inlcuding Hawaii and Alaska.

Shipping to a P.O. Box
FedEx cannot deliver to a U.S. Post Office Box. We recommend shipping to your business or home address to ensure on time delivery.

Track Packages
A FedEx tracking number will be emailed to you when your order ships. Please allow up to 24 hours for FedEx.com to display package travel history and delivery dates.

Order Status
Only approved members can use our order status tool online. Click Here to check your order status and history.

Shipping Rates
Take advantage of our discounted economy shipping rates starting at only $5.95. Any order over $150 qualifies for free FedEx Ground shipping and is delivered in 2-5 business days. Shipping rate appear in the box marked "shipping charges" at checkout. For more information please review our Shipping Informration.

RETURNS

30 Day Return Policy
Customer satisfaction is very important to us. Products may be returned within 30 days of receipt. If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund of the product price. Refunds are processed backed to the method of payment at the time of purchase. Returns must be unworn, in the state you received them, in the original condition and packaging to warrant a refund.

Refunds
You can expect a refund within 14 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a defective item, manufacturer error or a shipping error on our part.

Return Instructions
Log into your member account and use our returns tool by entering your order number and email address to process your return request.

Lee Mar Logo
Toll-Free: 800-597-9879
Phone: 760-330-9873
2459 Dogwood Way
Vista, CA 92081

Our Commitment to You

Lee Mar Pet Supplies recognizes the importance of our independent re-sellers in everything that we do. As a pet supply distributor our goal is to provide excellent customer service and competitive pricing to help you become #1 in your individual pet specialty markets.

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